Parts People has a rating of 4.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery, and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.
Stumbled upon on this website by luck when searching for WI-FI adapter. This is my first purchase from here and I'm impressed by the service and pricing. Will come back again!
The re-placement power jack I ordered was the correct jack, but after dissasembling the laptop I found that the connect cable was only about 1.5" the one in the unit was about 4" long so it wouldnt work. Sent an e-mail to that effect but no reply.
Stumbled upon on this website by luck when searching for WI-FI adapter. This is my first purchase from here and I'm impressed by the service and pricing. Will come back again!
Products used:
Intel AC200 Wifi Card
I was after a backlit keyboard. I installed it in the machine that it was said to be part of... no workie.
Seriously, I cannot recommend Parts-People enough. I provide desktop support for a 200+ employee company and we use almost entirely Dell computers. Once warranties expire I can fix pretty much any problem that arises.
This was the second LCD screen I have purchased and it was installed without any issue. Looks just like it did when it was brand new. This wasn't my first purchase, and won't be my last.
I ordered a video card from them that worked perfectly but was too large to replace the computer cover. I wrote them an email and called them as soon as they opened for business at 10am CT. They had already read my email sent just before 10am CT, they then sent me the correct part free of charge and return shipping for the wrong part... no questions asked. Definitely will do business with this company again. Great people on the phone, no waiting, 5 star service. All this for a video card that cost less than $40! AMAZING!
I have ordered from this site several times. I have always received the correct part in a timely manner. Communication from the company regarding shipping and billing have always been clear. This site is easily navigated and comprehensive. The site is what gave me the confidence to fix my laptop on my own after Dell refused to honor their warranty and tried to charge me an insane amount to install a $40 piece of hardware. I have now repaired that original laptop, plus upgraded 2 more with pieces from this site.
Delivery time is fast and effective. An order item was well protected and safe too. I am glad to receive this order item on time but I came to know that I accidently ordered a wrong item for me. So, I am returning back safely. However, delivery system of Dell corporation is highly appreciated and I would be one of the customers in the future if I need something from here. Thanks
I received my order, replaced the damaged keyboard that my wife spilled coffee creamer on, and is working great. Thanks so much. Will definitely recommend you.
They ship internationally at no extra cost compared to domestic shipments!
Ordered a part for my Latitude 7480. 10 days later, I received it in France, much earlier than expected. Thank you so much!
Customer support is also great. Got a response to my question over email in 24h.
Will use them again! Great product and great price, very happy all around. Wish I know about this company long ago
Just the parts I needed. Perfect fit. Wished I had known about this company a couple years ago. Will be visiting their site more often to get my computer parts on my next project. Thanks!
Received the part, marked down as refurbished but it looked brand new to me. Fitted perfectly. This is my second purchased with my first one almost 10 years ago. The service is still excellent.
I would like to thank you for the quick cooperation with my order. I appreciate it. What is more, I like your site, it's so simple and easy to navigate
I've purchased from parts-people for several years. They're an extremely ethical and helpful company. They noticed that I had purchased an incorrect part for the refurbished laptop I was buying. They let me know and saved me money. What awesome customer service. I will definitely buy from parts-people again. I really wish more companies were this good.
I was able to replace the bottom plate in my laptop perfectly, thanks Parts-People, you really helped a brother out.
The "Parts-people" delivered the product exactly as described. The product arrived in excellent packaging and within the delivery window described. I as a testament of the product effectiveness as I am writing this very review with the keyboard I installed. I highly recommend their service.
For some reason your web site would not recognize my service tag or express service code for my laptop. I relied on the fact that the web site said the screen was for a studio 1737. Unfortunately it was the wrong screen. It would have cost more to return so I just had to source from another vendor. I had a service tag of 4GYBH1.
Invoice #*******
WU316 Dell Studio 1737 / Precision
M6400 RGB LED 17" WUXGA LCD Screen - LG Philips - WU316 $79.95
These guys saved me big time by having a system that could verify that my part was correct and by having expedited shipping available. Thanks!
I received my laptop battery for a great price, with quick timing. Thanks for the great service! I would certainly refer and reuse this website.
Parts-People does a superior job in providing support and paying attention to detail. Great selection of Dell parts and enabling customers by supplying detailed DIY videos for repairs. Shipping is quick and arrive in a timely manner.
Tip for consumers:
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The re-placement power jack I ordered was the correct jack, but after dissasembling the laptop I found that the connect cable was only about 1.5" the one in the unit was about 4" long so it wouldnt work. Sent an e-mail to that effect but no reply.
Got the correct part quickly. Thank you! Great job. I am really impressed with the quality of your service.
Very easy to find the part I needed, great results. I received my order quickly and on time. Thanks!
Easy to find online, shipped on same day of order, cheap shipping to Denmark 5$ (excl. Danish custom clearance), fantastic online repair guiding
The order came on time and perfectly fit the issue I was trying to solve. The key board works perfect!
I was trying to find this item (genuine Dell laptop sleeve), which I lost it in a business trip in Crete Greece, for 2 years now. Finally after a lot of searching in google and with no luck in big stores and Dell Store, this website had it. I couldn't believe it but I ordered it. I wanted to get it urgently and to find out if really was the appropriate item. Yes it was! Excellent guys I will keep on shopping anything I need for my Dell from you. Keep on the really good work, Pavlos Megalovasilis
One Year Warranty and Free Tech Support with Purchase. At Parts-People.com, we have been committed to offering the best Dell parts and Dell laptop repair services for the past 16 years. Browse our Dell Laptops and Dell laptop parts here now!
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